We’re very sorry about this mistake.”Ī spokesperson said the content did not violate the company’s standards. Our team processes millions of reports each week, and we sometimes get things wrong. In a statement to the Guardian on Monday, Facebook said: “The post was removed – and profile suspended – in error and restored as soon as we were able to investigate. When Facebook recently fired a team that managed its “trending” section, the site’s algorithm started promoting fake stories. Sometimes, they’re suspended for several days, weeks or months.”Īfter the war photo dispute last week, journalism experts argued that Facebook needs trained editors and reporters to handle the tough ethical decisions that newsrooms typically make, and many have pointed out that the company’s algorithms are insufficient. “A lot of people who do exactly what I did get suspended, and they don’t have somebody to contact. Facebook wrote to him: “This was a mistake, and we sincerely apologize for the error.” A team member had “accidentally” removed his post, the message said.įor regular users without direct connections to Facebook, the outcome could have been different, King said. He said that roughly six or seven hours after he was banned, the company restored his access. King, who was a guest speaker at Facebook earlier this year to discuss Black Lives Matter, said he reached out directly to people he knows at the Silicon Valley company. TVRU0FEoV6- Shaun King September 9, 2016 Was a guest speaker there earlier this year.įOOLISHNESS. “This thing that I had taken 10 years to build, this community with over 800,000 people … to think that with a keystroke or a computer filter, that could be shut down, it’s a weird feeling.” So when King saw he could no longer post, it was startling. “Facebook is as important to me as my laptop.” It’s a huge part of what I do every day,” King said in an interview. The temporary ban against King offers a reminder of how much control Facebook has – and how the site doesn’t always get it right when choosing what content to allow or reject. While Zuckerberg continues to insist that his corporation is a “platform” and “tech company” – and not a media site or publisher – the reality is that Facebook has become a primary news source for many users and a vital tool for reporters.įacebook’s expanding power in the media business has created anxiety for news publishers, who have lost ad revenue as a result and have lamented how Facebook’s algorithms can drive or kill traffic to news sites. Journalists criticized the decision, saying the Pulitzer-winning image had clear news value, and Norway’s largest newspaper published a front-page letter to CEO Mark Zuckerberg, urging him to live up to his role as “the world’s most powerful editor”.Īfter the intense backlash, Facebook reinstated the photo, but media ethicists said the spat exposed fundamental flaws and unresolved challenges in the way the company controls the news. The ban, which Facebook later revoked and said was a mistake, comes amid a heated debate about the questionable editorial policies of the company, which now plays a major role in how people consume news.įacebook faced international scorn last week when it censored a Norwegian writer’s post featuring the historic Vietnam war photo of nine-year-old Kim Phuc running naked from a napalm attack.
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